Contact
We're here to help.
Questions about your subscription, refunds, a child's account, or privacy? Send us a note. We reply within one business day, Sunday to Thursday.
Refunds
14-day money-back on 6-month and 1-year plans. 30 days on Lifetime. Email us with your order number from Paddle.
Schools & partners
Bulk licences for classrooms and tutoring centres. Write to us with "Schools" in the subject.
Response time
Within 1 business day (Sun–Thu). Privacy/GDPR requests answered within 30 days.
Send a message
Send your message directly to our support team. We'll reply to your email within 1 business day.